Tuesday, August 15, 2017

I hate ZoomText 10.1

In my previous post I encountered few serious problems with ZoomText Ver 10.1 running on Window 7 PC.  I mentioned that those problem may be resolved with Window 10 PC but I found out this is not the case.

I was hoping to stay with Window 7 and ZoomText 10 as long as possible but due to a hard drive failure, I had to purchase a new laptop with Window 10 OS.   The Window 10 user interface is so different than Window 7, it really take me awhile to figure out to do anything.  It won't even auto install ZT 10.1 when I insert the disk in the DVD drive.  I can understand why so many people want to stay with Window 7, me included.

After I activated the Zoomtext, I immediately got a compatibility issue with the Edge browser.   So, I switched over to Firefox browser and found out ZT's mouse echo function and AppReader won't work with Firefox Version 55.  ZT tech support comfirmed that ZT has compatibility issue with version 55 and told me to use version 50.  I then try the Chrome browser and it won't even start.  ZT tech support  also comfirmed that ZT 10.1 won't work with the Chrome browser at all.   Microsoft IE 11 is the only browser would work with ZT 10.1.  Like the previous version, ZT 10.1 also won't read any screen made by anti virus program.  I am so disgust with ZT 10.1 I don't want to install Thunderbird mail client on the laptop.  ZT 10.1 is so bad I don't even know why they release it.  With Zoomtext 11 already released, I have the feeling that they don't want to support ZT 10.1 anymore.

I also want to point out at this time that Zoomtext 10 and 10.1 would not read many text on Window.  For example, some window screens have many options to choose, ZT would not read some of those option and would not tell the function of buttons.  I just start playing Window's build-in magnifier and narrator, and I found they are surprisingly good.  The narrator can even read the text that Zoomtext couldn't.  Who know, may be I could get away with these instead of buying Zoomtext 11 upgrade.

As a side note: there isn't much user review on Zoomtext product,  if I knew all these issues, I wouldn't have purchased this ZT 10.1 upgrade.  If anyone has user experience with Zoomtext 11 or Zoomtext Fusion 11 please post your comment here or at the  Facebook page called Zoomtext User Group.